Explore netEffx’s Services

Printer Support & Consumables

Printer Support Services
A skilled tech performing on-site printer repair for enhanced efficiency!

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We depend on our printers every day. They play a pivotal role in inter-office communication, helping us share information with others. When you hit print, you assume that it should just work. When they do not work as expected, it can be very frustrating! Broken printers bring projects to a standstill, making it almost impossible to finish tasks on time. There is no reason for a printer to halt operations in your office—call netEffx. We have over 30 years of experience servicing printers in the Hudson Valley, both on-site and in the shop.

Large Format Printers

Does your business print banners, posters, or other large print jobs?
We service most major brands of large-format printers. Our Brother and HP-authorized technicians are qualified to address any printer issue,  no matter its form factor. Printer maintenance agreements are also available to keep your printers at their peak operating condition year after year. Contact us to learn more about maintenance agreements.


Is your business functioning in industries like architecture, engineering or GIS?
If you do, you likely use a plotter machine in your office. To maintain the best results from your plotter, it must stay maintained and be in good repair. If your firm is in need of plotter services, netEffx also offers superior on-site plotter service in the Hudson Valley. We service, repair, and maintain many plotter brands.

Folding and Mailer Machines

Does your business deal with items that go in envelopes?
You may have or need a machine like this in your department. An essential part of providing excellent service is efficient and reliable equipment. If your folding and mailer machines need maintenance, you can trust the expert technicians at netEffx to get the job done.

Printer Services

We offer a wide range of services to improve the performance of your printer. The knowledgeable technicians at netEffx have decades of experience with laser printers from the leading brands. We’ll ensure that your printer is running at peak performance by performing regular maintenance and quickly resolving any issues with your printer. As a certified HP and Brother Partner, we offer a level of service that is hard to find anywhere else.

Our techs are here to support you, whether you choose to repair or replace your broken printer!

Printer Maintenance and Tune-ups

Printers are machines, and like many appliances we use daily, they require maintenance and upkeep. Printers have parts that wear out over time, making them less efficient and will eventually stop working as intended. If you regularly maintain your printer, you can avoid major problems that cause downtime, and it can run smoothly for years.

netEffx printer technicians will check the worn items on your printer, like toner cartridges, fuser units, and various feed rollers, and ensure they are in good shape. They will replace the worn-out items, or, if you prefer, install factory maintenance kits on your printer. We can perform this maintenance on your printers at your location or in our shop. Contact us to schedule an appointment that is convenient for you. 

Printer Repairs / Printer Troubleshooting & Diagnostics 

Even with the best maintenance programs, printers can experience issues. Is your printer making a weird noise? Or giving you an error you do not understand? Or it will not print, period? If you are unsure how to solve a printer error, contact netEffx to diagnose the problem. Our experienced techs have seen many printer troubles and can quickly test and run diagnoses to see what went wrong. We will help you understand the problem and the steps to fix your printer. The printer repair experts at netEffx will help you get back to work! netEffx fixes a wide variety of common printer issues:

  • Paper jams 
  • Printer is offline
  • The printer will not print
  • Prints are coming out blurry
  • Prints are coming out streaky
  • Prints are coming our light or blank
  • The printer is printing slowly
  • The printer is making strange unexplainable noises
  • Miscellaneous unexplainable noises

netEffx has over 30 years of experience servicing laserjet printers and other printers in the Mid-Hudson Valley. They know how to fix problems with your printer in a way so it is ready to use again almost as quickly as the trouble arose. Basically, you do not have to worry about risking too much downtime and losing business while we fix your printer!

On-site Repair

We know you are busy, and sometimes you do not have the time to deal with the hassle of moving your printer to fix it. That is no trouble at all, netEffx can work on your printer on-site. We can send one of our friendly techs over to visit and diagnose the problem, order the parts needed, and return to complete the repair.  

We offer on-site repair services for not only printers, but for other specialized equipment, including large-format printers, plotter machines, and folding and mailer machines.

Our on-site service area includes the Mid-Hudson Valley region: Dutchess County, Orange County, Ulster County, and Putnam County.

Toner and Consumable Sales

Likely you do not spend much time thinking about what is inside your printer—you use it and forget about it, until you see a warning light flashing saying that something needs to be fixed or replaced.

Consumable parts play a crucial role in your printer’s operation. When toner cartridges, drums, fuser units, and rollers are in good shape, you get the best results from your printer. When your printer needs new consumable items, it may be a daunting task to find the correct parts, because so many options are available. Look no further than netEffx.

We can help you find printer consumables for an array of popular printer brands and models. We offer premium compatible toner cartridges for most major laser printer brands and models. Visit the WOW! Tech Store to order your toner today! We deliver and install toner for laser printers within our Hudson Valley service area.

“LOVE” your tech? This February, save 10% on remanufactured toner using code “LOVE” at checkout. Act now—offer ends Feb 29!

Find great deals on the HP-compatible color toner and black toner, Brother-compatible toner cartridges and drums, and Canon-compatible toner you need at prices you’ll love.

Hurry! These savings end
February 29th, 2024

Remanufactured toner cartridges

Remanufactured toner cartridges are a great alternative to buying new cartridges when your current ones run out. Remanufactured cartridges function just as well as OEM cartridges at a fraction of the cost. They help you save money on printing supplies without sacrificing quality! Remanufactured toner cartridges are just what they sound like—reused cartridges refilled with new toner. As a bonus, it helps the environment by reducing the waste from discarded cartridges.

Visit store.neteffx.com to find great prices on quality remanufactured toner from most major printer manufacturers, including HP (Hewlett-Packard), Brother, and Canon. Join our mailing list, so you can be the first to know about special deals, when new products are available, and get expert advice from our technicians.

Printer Drums

Printer drums are often found on Brother printers. Its primary purpose is to hold toner particles into place until the paper passes through the fuser unit. After your document prints, the drum is refreshed and ready for the next print job. 

netEffx offers a variety of Brother-compatible toner drums. Visit our online store to find a toner drum compatible with your printer. If you are looking for an OEM drum, or if there is a drum you need that we do not carry in the store, feel free to reach out about special order inquiries. 


Fuser units use heat to bind printer toner onto the paper in a laser printer. The heating element melts the toner and spreads it out. The roller applies pressure so that it sticks to the paper. If you are experiencing problems with your printer, it could be possible that your fuser may be damaged or broken. Broken fusers can lead to poor-quality printing. Replacing a faulty fuser will help you get back on track.

netEffx’s experience makes us fully able to replace the fuser unit in your laser printer. We can take the hassle out of the repair by sourcing a new fuser and installing the part on-site or in our shop. Call us today to schedule an appointment at 845-454-2027.


Printer rollers help maintain pressure on your paper as it goes through the printer. When rollers wear down, they cannot grab onto paper correctly. It can curl up, leading to paper jams and other problems. If you are having trouble with your printer rollers, it may be time to replace them! Your print quality will suffer if you do not.

We can help you find the printer toners and consumables your printer needs. Please visit our online store store.neteffx.com to see what we can offer you. If you do not find what you are looking for online, call us at 845-454-2027, and our expert technicians can help. We also deliver and recycle old toners for customers within our service area. 

Equipment Sales

If you’ve been looking to replace your printer or buy a new one for the office, we’re here to help. There are many options to choose from. We can help make it easy to find the right Brother, HP, or Canon to fit your needs. Each purchase comes with our expert setup, so you can have the assurance that your new printer will be ready to use on all your devices. Please click here to contact us to get started.

Contact netEffx to Evaluate Your Printer Needs

Our experience allows us to diagnose and repair your printer quickly and efficiently. As technology advances, so do we. Therefore, our printer repair technicians undergo ongoing training to ensure that they are prepared to fix any problem your printer might have.

Call 845-454-2027 or fill out the form to speak with a technician. netEffx keeps your printers in peak condition!

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